Booking Terms
Terms and Conditions of Bookings
Skills for Safety (SFS) will sell products and services to you through the skillsforsafety.co.uk website subject to the terms and conditions set out below. Please read these conditions carefully before using this website. By using the website you signify your agreement to be bound by these terms and conditions.
Bookings - Contract of Sale
When you make a booking through skillsforsafety.co.uk, you will be sent an e-mail confirming receipt of your booking and containing the details of your booking. Your booking represents an offer to us to purchase, which is accepted by us when we send an e-mail confirmation to you to confirm the course booking. It is essential that you provide us with a current e-mail address, which can be used to communicate with you on any matters relating to your booking. It is your responsibility to advise us of any changes to your email address or other contact details.
Bookings – Subject to Confirmation
Bookings made through the booking form and emailed to bookings@skillsforsafety.co.uk will be quoted and booked manually. Payment terms will be confirmed by email and will usually require full payment at the point of booking. That said, for repeat customers, accounts may be established which will permit payment terms, which will be confirmed as part of the contract.
Confirmed Free Space Bookings
Confirmed Free Space Bookings relate to courses that are updated with Availability Status. Availability is confirmed at the time of booking when booking one of these courses on the web site.
If you choose to pay by BACS the ‘Payment Details’ section of the Confirmation of course booking should be used as your Proforma invoice. This is for immediate payment and will need to be paid in full at least 30 days prior to the course start date. Making the payment to SFS by the deadline dates is your responsibility and although we will chase the payment we will not accept responsibility if you fail to make payment by 30 days prior to the course start date. If these conditions are not met SFS reserves the right to cancel the place on the course and you will be liable for cancellation fees as set out in the table in the section below and any additional costs incurred by SFS for this cancellation.
Cancellations, Reschedules and Course Transfer Policy
Although rare, SFS may need to cancel or reschedule courses. Should a training course be cancelled for any reason, you will be fully reimbursed of all course costs including any fees paid, unless an alternative date has been offered and accepted. This is the full extent of the liability which SFS has for any indirect, incidental, punitive, special or consequential losses or damages arising from course cancellations or rescheduled courses.
If you wish to cancel a course booking, you must notify us in writing. Course cancellations are subject to fees in accordance with the following table of charges:
